Episode 64 Beth Looks for Love

Given Beth’s recent dating disasters, she was seriously considering buying some love and attention. Why not? You can buy absolutely anything in Second Life (as Seth has previously discovered in Episode 58) – usually in a variety of colours. So why not a companion for love and attention? Yup – it was time to look for a pet. (OK – so if you want Beth’s assessment of Escort Services in SL you can send her the landmarks. And the $Ls. But until then…) Beth’s friend J suggested a pet to her. J too had decided that she was over guys for a while and had recently acquired a large purple lobster that swims around her at chin-height. Lobby has the huge advantage of not having the foggiest concept of how SL skirts can make your bum look twice as big as it really is, and wouldn’t dream of mentioning the fact anyway. Lobby can also listen for hours and doesn’t have the equipment to make smart mouth-part comments. J loves Lobby and would recommend a pet to anyone.

Beth ended up at XD Fusion in Shawangunk. They have a small but devastatingly cute collection of tiny animated animals to wear on your shoulder. The Mean Little Kitten is pure, fluffy evil; the delirious-to-see-you puppy is almost vomit-inducingly endearing; the sleepy hamster will sometimes float around your head on a balloon and the bunny with the top hat does magic tricks. Beth was in that shop for quite some time. Mainly putting the poor furry critters through their paces to the point of exhaustion while she tried to choose between them. Partly to give herself time to decide whether the $L500 price tag was worth it – given Beth’s notoriously short attention span and ludicrously low-boredom threshold. Just how many times could she watch a rabbit pull a carrot out of a hat before wanting to shove it up its bum? Is having a hamster working out on its wheel for 30 seconds then sleeping for the next three hours a good visual for a business meeting – or just a bit naff? Ever cautious about parting with money, Beth perused the freebie wall first (where she discovered a skeleton top hat with seven emotive animations that is absolutely ideal for formal staff meetings and is bound to go down a treat!) before wandering off through the next-door garden to think on it.

The Squeaksters Garden sim is great – full of cartoon avatars, garishly coloured flora and monstrous toadstools. Beth sat down by a pond and watched the ducks (yes indeed, gentle reader, she didn’t fall in and frighten them off – she actually sat down like a normal avatar) Beth liked the ducks. They were bright yellow. They swam in regular patterns, sticking to their territory. They quacked appreciatively when she threw them the corners of her dolphin steak sandwich (Beth always has one stashed in the voluminous pockets of her Victorian frockcoat – just in case) Loyal, friendly rubber ducks. Anatis Bathian. Little beasties that float on water and might actually delight in her company if she accidently joined them – rather than mock her hydrophilliac disabilities. Now there was a pet Beth could get her head around. After a brief discussion about terms and conditions, four or five had agreed to head back to Beth’s place for a trial run, and climbed inside the frockcoat.

Bulging slightly and grinning widely, Beth continued her stroll around the garden. She was checking out a pile of enormous acorns and considering the size of the squirrel with nuts like that, when she received an Instant Message.
D: Hello Mistress
B: Hello?
D: I saw you out walking. I like walking! I thought I’d say hi

Beth clicked on D’s profile. A furry muzzle grinned from the photo box. The description said simply “Puppy. Loves to play!”

B: Oh! Are you a dog avatar?
D: Yes, Mistress. A quad dog. May I come over?
Beth was struck by how charming and friendly this chap was, and certainly thought he warranted further investigation
B: Sure! I’m over by the acorn pile

Moments later a white and grey bundle came bounding over, all furry paws, wagging tail and lolling tongue. Beth has no idea about Real Life dog breeds, D could be shaped liked a dachshund or a corgi for all she knows. All she noticed was that he was a ‘proper’ dog shape – not some 6ft bruiser of a bloke with big teeth and doggie breath walking upright on two legs. D looked adorable and was cute as a button. She was taken with him straight away.
B: My! You ARE a sweetie! May I pet you?
D: Oh, yes please Mistress! I’d like that
Beth scritched D behind the ear and he instantly flopped onto his back with his legs in the air, letting her tickle his tummy. Beth thought this was already heaps better than a crummy hamster. D thrashed around in ecstatic delight, his tail beating the ground like a metronome on speed.
D: Do you want to be my Mistress, Mistress?
B: Well, funny you should say that D. I am actually at this very moment in the market for a pet... Do you do tricks?
D: Oh YES, Mistress! I do LOTS of tricks!
D sprang onto all four feet again
D: Just click on my collar – you’ll see everything you can make me do

Beth dutifully selected his collar and clicked. She was dumbfounded. She had never seen so many options in a menu. They went on for page after page. There were animations, poses, commands. There were buttons she couldn’t fathom at all. What did all these do?
D: Would you like to leash me, Mistress?
Well, that seemed an entirely appropriate request for a dog to make. Beth scrolled. And scrolled. And scrolled. She was starting to panic. She found something marked ‘lesha’ and wondered if it was a typo – so clicked on it. No doggie-guiding device appeared. Next she tried a commands button. Her entire screen filled with green type. She was blind for a full minute – profusely apologising to D in local chat about the mishap. Oh dear – as usual, Beth was making a complete hash of things technological. To add to the embarrassment and confusion, Beth’s mate J IM-ed to say she had just tracked her down on the map and was sorry to be so late, had she found a pet yet? Beth told her to come on over, but she was in the middle of a bit of a ‘situation’.

J is used to Beth’s misadventures, so gamely offered to help out if necessary. She strolled over and found Beth trying to attach a quite unnecessarily weighty chain to a fluffy dog’s neck
B: Oh hi, J. Meet D. He’s my new pet!
J: Er... Hi D. Did Beth get you from the pet shop?
D: Oh no, Mistress! We just found each other!
B: Hey J, I’m having all sorts of bother with D’s collar. I really can’t understand the half of it. What’s ‘nadu’?
J gulped audibly and mouthed the word “Gorean”. Beth stared back blankly.
J: Er... You really have no idea, do you Beth?
Beth smiled sweetly and tried to look far more competent than she knows she is.
J gave a D a piercing stare. D scratched himself behind the ear with his back leg and winked broadly
D: Mistress has lovely shiny boots, doesn’t She?
J: Grrrrrr!
D: Would Mistress like me to clean Your boots for You?
J: Um Beth. Did you notice there is prim leak on your balcony? I saw it just as I left your place.
B: A what...? A prim leak? I was just going to take D for a little walk in those trees. Um. Is it serious?
J: I think it might be! Er... that’s why I came to find you. Perhaps you’d better get home straight away
B: Oh – I’m really sorry D! I have to go. Can I offer you friendship and IM you later?
D: Oh yes, Mistress! I’ll be waiting...!

Reluctantly, Beth leaves her new friend and heads home. The prim leak appears to have stopped, and J promises to make sure it won’t happen again (being the technical one) She helps Beth fill her jacuzzi with yellow rubber ducks - where they swim happily and play with the steam and bubble options. Finally Beth is getting some use out of the thing, and she is already reaping the rewards in terms of quacky love and attention. Now she is off to look up ‘nadu’ and ‘gorean’ in the SL wiki to find out just what sort of fun and games she has signed up for with her new doggie friend. Ah yes, forget trying to date human avatars – way too complicated and fraught with danger. Beth is looking forward to the simple pleasures of puppy love. Perhaps she has finally found true happiness in Second Life. We shall see…

SLers Guide to NZers – Yer Typical Kiwi Bloke

http://ees.net.nz/tools/kiwislang.htm - might help in the reading of this article!

Beth thought she should introduce her readership to the backbone and mainstay of Kiwi Society – the Typical Kiwi Bloke. No one epitomises this anthropological icon as much as her good mate Scotty. You don’t get more Southern Man than Scotty, a goat farmer with a place deep in the lush backblocks that surround Whaknga. He’s all gum boots, Watties sauce and ‘harden up’ attitude. No one has more fence posts and No8 wire than Scotty (fence posts and No8 wire are the building blocks of this nation. Sort of like the prims of New Zealand...)

So Beth sharpened her pencils, opened a clean notepad, fired up the barbie and tapped a keg of Diesel beer. The drinking started in earnest and Beth rolled out her incisive journalistic questions...

Beth: So Scotty, these goats. Do they all have bells?
Scotty : Yeah, I fabricated my own bells. And they play ‘god save the queen’ in sequence. Kiwi ingenuity!
Beth: Of course. And rampant boredom, I imagine?
Scotty : Oh yes

Beth: Are you a Whaknga native, or did you come from somewhere else?
Scotty : I was born in Toolongalofa which is south of Whaknga. I’ve lived in Whaknga since I was 8

Beth: Toolongalofa? You get a lot of penguins down there, yes? What’s your favourite?
Scotty : Yeah, the yellow eyed penguins, kinda cute. But in a strange way they always look drunk. Must be the sea spray or something

Beth: And what do they taste like?
Scotty : Chicken, everything tastes like chicken. That’s why we have Watties tomato sauce. Coat anything with Watties and she’s a dream meal

Beth: Talking of traditional tucker – the steak and cheese pie. Explain
Scotty : Oh now ya can’t go past a steak and cheese pie... They all justa Kiwi favourite. Best suited with spud and peas on top.
Beth: : So that's how it should be properly presented? With potato and peas and Watties sauce?
Scotty : That would certainly make me quiver in my gumboots if I had it served like that. Pea, pie and pud.
Beth: pud?
Scotty : Yeah ‘s Kiwi slang for spud. That’s how it’s pronounced. Any Kiwi knows what pea, pie and pud is :)

Beth: Has a woman ever flipped a sausage on your barbeque?
Scotty : Ahhh now Doris down the road, she’s flipped ma sausage. Don’t think we were anywhere near the BBQ tho… But generally speaking, no. BBQ is a man’s world. It’s a sin to have a female touch it
Beth: Are there punishments?
Scotty : Yeah, no, yeah, usually turns into a all out tomato sauce / pattie flinging contest. Until she gives up and goes back to making the salads

Beth does her best to take into account that much of New Zealand hasn’t got beyond 1956 yet. Coming from a country where she had her own BBQ, her own utensils and ruled over them as Sizzle Queen, she’s had to make a lot of accommodations. She slyly turns a burger and a couple of onion rings while Scotty is refilling his handle with Diesel.
Scotty : I tell ya, Kiwi BBQ utensils are awesome coz they always extra long and you can fling the patties for miles. Kinda like a re-vamped sling shot for big kids

Beth: Kiwi women – just how scary are they?
Scotty : Overall I think the Kiwi woman is intriguing. The ones here in the bush get down and dirty in their gumboots and sleeves rolled up. So just depends what ya after and where ya looking I guess. Doris, she’s a beauty and me best mate (next to me dog, Spike)

Scotty has drunk half the keg, so is feeling relaxed enough to kick back and go on an extended tale-spin. Yarning is a mainstay of traditional Kiwi culture.
Scotty : I’ve decided that I have to stop treating my two best mates as equals tho. Coz when I call out to Spike “get in behind ya bugga" blow me if it isn’t Doris taking the opportunity to "get in behind"! And geesh, I can’t round up goats when she’s doing that kinda thing! What’s going through her head ??? I wouldn’t mind so much if she turned up sometimes with a sixer of Diesel and a pack of smokes, but sadly she hasn’t mastered that one yet

Beth is still trying to work out just what or whom Doris gets behind when the call goes up, and takes a good swig of Diesel to dispel some of the more disturbing images. Scotty is neglecting his BBQ-rial duties (surprise, surprise) so Beth turns a few more sausages and surreptitiously nudges a couple of dolphin steaks.

Beth: You don’t see many Kiwis living in ‘proper’ houses (ie made out of brick, concrete, steel-and-glass). So where are you living at the moment?
Scotty : Mate, the tool shed is the only place for a real Kiwi. Fridge, bed and power cord, what more do I want? Be lucky to swing a cat in it, but low cost in heating and takes two secs to clean
Beth: You clean???
Scotty : Ok you got me. I open the door and kick it outside. It’s windy here, so I have that advantage - kinda like a outdoor vacuum cleaner
Beth: So are you paying anyone money for this? Or did you just sneak in one night like a proper Kiwi?
Scotty : Sshhhh! Keep ya voice down!

Beth: Do you have a hobbit-problem round your way?
Scotty : Yeah, no, yeah, but luckily the hardware store supplies endless amounts of duct tape - so I just tape them to the roof of the shed. And I will say, farrrrr better than pink batts (note to SLers – a proprietary brand of insulation. They are batts, they are pink. That’s enough for a Kiwi)
Beth: Do they make a lot of noise?
Scotty : Not with their mouths wired closed, no. Ahhhh, the many uses of No8 wire... Hang on – I gotta shake the snake
While Scotty disappeared off to use the long drop, Beth just had time to suitably adjust every item on the grill and plant an innocent look on her face before he came back.

Beth: Do you own a pair of long trousers?
Scotty : Had some beige ones once when the NZ cricket team were playing Aussie. But after we lost I went back to shorts and black singlet
Beth: With or without gumboots?
Scotty : shakes head in disbelief With gumboots, geeesh!

Beth: OK - at what temperature might you give in and put on long trousers?
Scotty : Well there was a moment back in ‘97 when it got to -8C where I decided I might aim to start a fashion trend and put some long-johns on under me shorts. But to be honest, it didn’t last long coz the wool just clinged to it and it was a bitch to clean

Beth: So, how long is your rod?
Scotty : It’s not the size of the rod that matters. It’s what ya can catch on it

Beth: And what sort of harpoon gun are you using at present?
Scotty : Made one up out of puhutakawa tree, duct tape, the spring from the inside of a BIC pen, No8 wire of course and cheese cloth. Macgyver eat ya heart out

Beth: And what's your favourite way to lure and kill dolphins?
Scotty : Oh those angry buggas .... I find dangling the nephews over the boat does it
Beth: Don't your nephews mind?
Scotty : Nah. I told them it’s a game, and if they behave maybe by christmas I’ll buy them a x-box

Beth: Kiwis are known for their constant search to find wilder and more interesting ways to kill themselves – what extreme sports are you currently pursuing?
Scotty : Well I tried bunjee-ing off the bucket on the tractor. But after I broke both legs I thought bugga that jimmy. So latest events have lead me to strapping a board to the back of two bulls and pretending I’m surfing in Hawaii. I know, I know - it’s not the same. But we have to make do with what we got

Beth: What is your ancestral make-up like? Any Maori?
Scotty : Umm, well... mum did say she got around. So not sure if that was like, country to country or what. So I’m gonna say I’m all Kiwi
Beth: So bit of English, Scots, Irish and Dalmatian?
Scotty : Yes, something like that
(People from Dalmatia (now part of present-day Croatia) started arriving in New Zealand in the 1880s. Tho knowing Scotty’s mother, Beth wouldn’t be surprised if canines were involved)

Beth: Ford or Holden?
Scotty : Well, I’m going with Ford for that cause my Holden ute is stuck in 4foot of mud and I don’t wanna get my Ford tractor dirty getting it out
Beth: League or Union?
Scotty : I’m a Union man
Beth: Marmite or Vegemite?
Scotty : Is that a real question? Do people even buy marmite? Vegemite all the way, washed down with a L&P if it’s before 11am
(http://www.youtube.com/watch?v=G7rHZpwuWds – and nothing has changed for Scotty)

Beth: You’re not a typical Kiwi Bloke because I’ve managed to get more than two words out of you in a week. Do you think Kiwi Blokes are at a genetic disadvantage in SL – a world where text is highly important?
Scotty : Nah

.......... The dolphin steaks were looking just perfect. Beth's fingers were twitching towards the two-foot long spatula.

Beth: Given that each day arrives in NZ before just about everyone else –how do SLers tend to react when they find out you live in the future?
Scotty : Oh it’s great! This year I managed to have five New Year Eve parties, so I’m stoked... If only I could convince people that I can sell them lucky lotto numbers - I'd be set

Beth: What sort of people do you find sharing your timezone most of the time?
Scotty : Those Aussie buggas mainly. Works out good - they only two hours behind, so overall it’s easy for me to remember what the hell time it is...

Beth: Any advice to Kiwis coming to play on SL?
Scotty : Hmmmm. Stay positive, and remember - laughter is the best medicine
Beth: I thought medicine was the best medicine?
Scotty : No, that’s overrated

Beth: Any advice to people who meet Kiwis in SL?
Scotty : Yep, we are unique. Don’t let them Aussie’s tell ya any different. Kiwis are kind, gentle and fun. Don’t think otherwise. Hey, ya bloody joker – get away from that sausage!

Scotty was ropeable. An undignified tussle ensued over the disputed spatula and degenerated into a full-out drunken brawl. Scotty claimed there was no argument, he’s male, the utensils were HIS. Beth contended that he couldn’t flip a sausage to save his life. Several bonzer punches were landed, the chilly bin went flying and the Pavlova ended up in the next paddock. When things settled down, they scoffed what remained of the edible food and headed down to the Wool Shed pub to meet Sid, Charlie, Doris and the rest of the crowd. A large jug of Diesel was waiting for them on the table. Altogether a typically enjoyable day in lovely Whaknga. Sweet as…!

This post is dedicated to Telc Woorunner - you're hard case mate, and no mistake!

Episode 63 - Beth Mutes Her First Troll

Troll: someone who posts inflammatory, extraneous, or off-topic messages with the primary intent of provoking other users into a desired emotional response

As regular readers will know – Beth’s Operator does her utmost to keep a healthy distance between her avatars and herself. And mostly that works just fine. But sometimes that distance collapses, and then boy, can things get icky. When they did, Beth went straight to a friend, who runs a training business in the real world and SL. He specializes in communication and negotiation. And has some excellent advice for dealing with difficult people – in particular how to communicate well during online interactions. So forget subtlety – here’s a full-on analysis and debrief for the next time it happens to you. OK kiddies, let the case study commence…

It started off so well. Beth was Instant Messaged by a fellow writer who had snooped her profile and got in touch. They found common interests, including certain writers, roleplaying and not suffering fools gladly. They complimented each other on their spelling and typing prowess (which always goes down well with people with literary pretentions!) There was a little too much probing into Real Life information for Beth’s liking. But she managed to skirt around issues such as age and gender, and asked about groups he’d listed in his profile – especially the Para-writers.

Beth was feeling relaxed enough to play the ‘guess where you’re typing from’ game based on timezones. It’s usually harmless enough. They worked out that he was in the UK and she in New Zealand. Beth was still trying to steer the topic of conversation onto something more SL-related, when the guy threw in a comment about a recent high-profile RL re-trial that had a New Zealander released from prison after 13 years when the Privy Council quashed his conviction. Beth’s Operator has a real aversion to injustice and had followed the retrial with great interest. Which is probably why she got ‘hooked’ by the following comments.

He says: I was actually just reading about your David Bain. I think he did it, personally. Interesting case, but I hope to God he doesn't get compensation
Beth’s thinks: That’s pretty harsh, and what does it matter what you think personally anyway? The guy was found ‘not guilty’

Beth’s Operator doesn’t want to be dragged into RL conversation but she knows that Beth is keen to share some ‘on the ground’ information with someone who perhaps doesn’t know as much about the topic as she does.
She says: Oh - it’s a shame it’s being reported that way outside NZ

Negotiator:
This starts off OK conversation-wise. He expressed personal opinion – nothing wrong with that. Beth’s Operator expresses personal opinion back. But if this guy was ‘trolling’ – then you took the bait. If you’d wanted to shut the conversation down at this point you could have said “Actually, this is back to RL conversation – I’d rather talk about SL”


He says: To me, it seems pretty clear that he did it
She says: Absolutely not. There was a miscarriage of justice
He says: Not true.
Beth’s thinks: Not true!!! Whaddya mean, not true? The Privy Council said there was a miscarriage of justice and then he was found not guilty in the High Court! How that’s ‘not true’?

Negotiator:
You’ve been hooked. And you are now in an arm wrestle – you’re talking in counterpoints. If you’d wanted to move on from this deadlock you could have asked probing questions to see if he had an opinion with a rationale or was just making a provocative statement, for example “what evidence have you seen, I’d be interested”


He says: Hold on, let me find you a brilliant article. It'll certainly make you think
Beth’s thinks: Well, this had better be something spectacular matey, cos I don’t usually need someone to point out when I should think about something

Beth’s Operator clicked on the link and saw the article in question. It was one of several that came out after the trial rehashing the worst kind of Talk Back Radio speculation, attacking the evidence, the jurors and also Bain himself. A successful libel action put a stop to the worst of this nastiness. She felt disappointment, and knew Beth wanted to ‘put him right’.
She says: Yeah - I read that one. There were a few others like it at the time. Nasty sensationalist stuff

Negotiator:
You fell into a common trap here – you used a bald assertion instead of an assertive ‘I’ statement, effectively fuelling the argument. To keep it as a conversation you could have said “to me they seemed nasty and sensationalist” as talking about your own thoughts and feelings is less provocative than asserting ‘facts’ about the world.


He says: Sensationalizing? Umm...a whole family, gunned to death, that's pretty sensational.
Beth’s thinks: Hmmm. This guy doesn’t seem to understand the difference between newsworthy and sensationalizing’

Negotiator:
He’s used a passive-aggressive response to hook you away from the point you were trying to make. Now, passive-aggressive can be fun – but generally it’s used to prolong an argument. To move on from this you could have tried to bring the conversation back to your point eg “Yes, it was tragic and I thought the article was sensationalist rather than factual”


He says: I don't think you read the article or else you don't know what "sensationalize" means. You may not agree with it but if you say that article is "sensational", you're either ignorant or stupid or you didn't read it.
Beth’s thinks: Youch! Did he just call me ignorant and stupid and accuse me of being deliberately uninformed?

Beth’s Operator is starting to feel real anger now. This hasn’t happened in SL before. Her first reaction is to want to defend herself.
She says: Wow! That's one heck of an assumption you just made there fella! Honestly - I read a lot of articles all through the trial. 90% were balanced

Negotiator:
Ah – now you’ve just given your own passive-aggressive response! This is now a jousting match that you want to win. What you could have said was: “Listen, if this has descended into trading insults, then we need to end this now”. This is assertive not aggressive.


He says: Ah, "sensationalized" doesn't mean "unbalanced". That's a different issue. No, wait. You used a word wrongly, yes?
Beth’s thinks: You wanker! What sort of logic is this? Are you taking in anything I’m writing here, or just looking for ways to score points?

In her heart, Beth’s Operator knows she should be stopping this conversation right now. But her sense of injustice has been hooked. She feels an overwhelming urge to ‘correct’ him. Like a fool she gives in to it.
She says: You think I used a word wrongly? Which one?

Negotiator:
Ah, now – he’s ‘called you’ on introducing a new word. Then he goes on to state your ‘wrongness’ as a fact, not a personal perspective. She didn’t need to, but I’m guessing Beth insisted on wading into an argument about word use here (gives a meaningful look – Beth says, “who me?”) There was actually nothing wrong with the statement you made, you asked for clarification.


He says: Do you truly think that something is "sensationalized", simply because you don't agree with it? Then you have poor reading skills, don't listen to me, and you don't accept your mistakes.
Beth’s thinks: Now THAT is personal. Where is the evidence that I can’t read, am not paying attention and especially that I have even made a mistake?

Beth’s Operator is reacting physically to the conversation now (another first for SL). She’s tingling, her palms are sweaty and she’s feeling slightly nauseous. But having knocked around the planet for a fair few years, she recognizes ‘fight or flight’ when she feels it.
She says: I think sensationalised means "taking a lot of opinion from Talk Back Radio and pretending it is factual reporting"

Negotiator:
He asked a question, which is reasonable. But then used an ad hominem attack (using a personal attack instead of an argument to devalue someone’s argument by attacking the speaker) At this point I would definitely be thinking ‘troll’. This seems to be a guy who just wants an argument and will keep on insulting you. See the previous point about stopping the conversation if it has become trading insults. In this case, what you did was mix up a definition with an example – and played right into his hands!


He says: You think that is the dictionary definition of "sensationalized"? Then methinks you need a better dictionary
Beth’s thinks: No, Meathead. That’s a perfectly accurate description of sensationalism

Beth’s Operator is sideswiped again. She’s now convinced this isn’t a spirited debate or logical argument at all. This is something else.

Negotiator:
Yes I’d agree – he is arguing semantics and you are trying to give examples and descriptions. You are now talking at cross-purposes. A classic negotiation tactic is to look to a neutral source right – so you could have pulled up the dictionary description here. This stops it becoming a pissing contest!


He says: In any case "balance" is a silly word. What would a "balanced" article about the Holocaust look like?
Beth’s thinks: You have got to be kidding me! What planet is this guy living on? He thinks you can’t have balance around an emotive or disturbing subject? What an idiot! And besides, we’ve hit Godwin’s Law: he was the first to mention the Nazis, he’s lost. Hardly a worthy adversary at all.

Beth’s Operator is feeling darn righteous now. She feels her feet on firmer ground. This person is just a nasty, stirring, reaction-seeking wanker

Negotiator:
Yes. Godwin’s Law applies – end of conversation! Walk away.


She says: I always try to remember that any article I read has been paid for by the publisher because they think it will attract readers to their publication
He says: Well, don't use the word "sensationalized", simply because you don't agree with it.
Beth’s thinks: I’m on solid ground here – I know I didn’t

Beth’s Operator is quite happy to type:
She says: I didn't

Negotiator:
You didn’t walk away, did you! And can you see what he’s trying to do here? He’s trying to perpetuate the argument, not have a discussion. When you made a statement he changed the subject again.


He says: That's lazy, crass and rather arrogant.
Beth’s thinks: There he goes again with the personal stuff!

Beth’s Operator thinks she’s got a handle on this guy now. Just the facts, Ma’am
She says: You just called me lazy, crass and arrogant?

Negotiator:
You didn’t need the question mark. He has resorted to ad hominem insults again – refer to above. This conversation should have ended some time ago; I’m beginning to think Beth was plain enjoying it…


He says: To use that word to describe an article like that, yes.
She says: And you didn't think that might be quite an aggressive and impolite thing to say to someone you had just met?
He says: You used a word wrongly, and stupidly. When called on it, you lacked the guts to admit your error.
Beth’s thinks: Yup – this guy is having a conversation that exists entirely in his own head. Maybe he’s replaying an argument with someone else? Whatever, this is nothing to do with me

Beth’s Operator is now thoroughly enjoying herself. She knows what to do. And she decides to be courteous
She says: Hmmm. Methinks you are something of a rude, attention-seeking and aggressive person with a number of communication issues. I don't need to talk to people like that. Please excuse me while I remove you from my contacts

Negotiator:
Um, no – you weren’t exactly courteous with that last bit, you were in fact passive-aggressive/aggressive! Your previous statement was fine, and it might have been better to stand your ground this second time and say “don’t you think that also may be quite an aggressive and impolite thing to say to someone you had just met?” Calmly repeating yourself is called ‘stuck record’ and is good when someone is trying to provoke you away from your point. Much easier in SL as you have copy and paste!


He says: No guts, no guts
She says: So rude, so rude
Beth’s thinks: Is this joker still trying to win an argument by refusing to back down and just plain insult someone?

Beth’s Operator opens his profile, clicks on ‘privacy’ and finds ‘Block’ in the list

Negotiator:
At last you do what you should have done ten minutes ago! “So rude, so rude” is slightly playground, but its such good matching I’ll let you have it.


He says: I rarely lose arguments lol
Beth’s thinks: In your own mind maybe!

Beth’s Operator clicks on ‘Block’ and mutes any further attempts by this avatar to IM her. Unfortunately, a couple were still ‘in the mail’

He says /me smiles
He /me hugs
Beth’s thinks: Oh how revolting – it’s like an abusive boyfriend trying to ‘make it up’ after he’s blacked your eye!
Beth’s Operator refuses to feel any more repulsed than she already does

Negotiator:
OK. To sum up - if you spot a troll, then the trick is not to feed it. Use ‘I’ statements about what you think and feel, rather than argue the ‘facts’. Have a conversation, not an argument. If not - end it and walk away. Unless you enjoy troll baiting (he casts a suspicious look in Beth’s direction…)

amasci.com/weird/flamer.html
www.teamtechnology.co.uk/troll-tactics.html

Beth and her Operator are hugely grateful for the Negotiator’s tips and advice. And they double their resolve not to reveal RL info to people that haven’t been on their friendship list for at least a month. If someone jumped on a court case to ‘put the boot in’ when they saw an opportunity, imagine what it would have felt like if the troll had attacked something about Beth’s Operator’s job, home life, family or beliefs? So armed with a new perspective and a jolly useful bag of tricks, Beth’s Operator feels much more confident that she can now spot and avoid oncoming trolls. However, she is not completely sure that Beth can be trusted to use the knowledge only for good, and not use what she’s learned to provoke and attack trolls more efficiently in the future… We shall see!

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